Service & Parts

VW Dealers in Bristol, TN, Service Department Photo - Wallace Volkswagen of Bristol

Welcome to Wallace Volkswagen of Bristol Service Department.

It's simple. We know Volkswagen, because we drive Volkswagen models. We build new ones and old ones. We drive new Jetta and old Jetta models, Passat and Cabrio models, A3, A4, and B5 models, even a Karmann Ghia. We've got over 120 years of experience, thousands of hours of training and 100's of thousands of dollars in special tools and equipment, just to make sure we can do it right, day in and day out! That's how our service department offers top-of-the-line care to our customers. We ARE our own customers.

Our state-of-the-art facility features the most current VW medical and well-care equipment available, and our VW certified technicians will deliver the most care and the highest quality repairs.

Original VW parts are an important part of maintaining your Volkswagen's optimum performance. We offer the same high-quality parts your vehicle was born with, and we keep a large inventory of these certified parts in stock. If you'd like to order a part, you can simply fill out our online parts form.

For your convenience, if you need service, just make an appointment with our handy online scheduler or our easy-to-use smartphone app.

Wallace Volkswagen of Bristol

320 Volunteer Pkwy
Bristol, TN 37620
Driving Directions
SalesMobile Sales 423-658-1010423-658-1010
Service & Parts 423-658-1006
Collision 423-217-4850
Parts Department 423-658-1131
Monday 9:00AM - 7:00PM
Tuesday 9:00AM - 7:00PM
Wednesday 9:00AM - 7:00PM
Thursday 9:00AM - 7:00PM
Friday 9:00AM - 7:00PM
Saturday 9:00AM - 6:00PM
Sunday Closed
Monday 8:00AM - 5:30PM
Tuesday 8:00AM - 5:30PM
Wednesday 8:00AM - 5:30PM
Thursday 8:00AM - 5:30PM
Friday 8:00AM - 5:30PM
Saturday 8:00AM - 1:00PM
Sunday Closed
Monday 8:00AM - 5:30PM
Tuesday 8:00AM - 5:30PM
Wednesday 8:00AM - 5:30PM
Thursday 8:00AM - 5:30PM
Friday 8:00AM - 5:30PM
Saturday 8:00AM - 1:00PM
Sunday Closed